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QUALITY TODAY

A blog dedicated to advancing healthcare quality.

The Year of The Patient: Is Technology Replacing Our 'Human Touch?'

Posted by Jodie Jackson, Jr. on Jan 25, 2018 11:08:00 AM

Doctors using technology, which can be distractions from building patient relationships.

As healthcare not only joins but now begins to lead the Digital Age of Data, physicians, health systems, and hospital staffs have discovered they are not immune to one of the most visible, unintended consequences of information technology. The World Wide Web was supposed to expand our horizons – by essentially shrinking the world around us – and draw us closer together.

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Topics: patient experience, healthcare data, patient satisfaction, digital health, The Year of the Patient, patient engagement

The Year of the Patient: Value-Based Care Transforms Patients Into Consumers

Posted by Jodie Jackson, Jr. on Jan 18, 2018 9:02:00 AM

Value-based care aims to achieve better quality care at lower cost. This will require a collaboration between physician and patient/consumer.

Based on the headlines and changes in the healthcare industry, we could call 2017 “The Year of MACRA and MIPS.” And there would be little debate that the label could stay for 2018, 2019, and beyond. But while the seismic shift from fee-for-service to pay-for-performance will continue, the headlines for the next chapter of the value-based care saga also are becoming more patient-centric.

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Topics: value-based care, patient experience, patient satisfaction, MIPS and MACRA

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