QUALITY TODAY

A blog dedicated to advancing healthcare quality.

Patient Satisfaction, Data, and the Revenue Connection

Posted by Rachel Verslues on Jul 20, 2017 9:00:00 AM

Importance of Data Campaign Blog Image 1.jpg

How do you define a patient's experience? Is it a smile from the front office staff during check-in? Is it the physician’s bedside manner? Is it the wait time before being taken to the exam room? Is it the ease of scheduling appointments online?

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Topics: patient experience, healthcare data, patient satisfaction

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