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A blog dedicated to advancing healthcare quality.

The Year of the Patient: Value-Based Care Transforms Patients Into Consumers

Posted by Jodie Jackson, Jr. on Jan 18, 2018 9:02:00 AM

Value-based care aims to achieve better quality care at lower cost. This will require a collaboration between physician and patient/consumer.

Based on the headlines and changes in the healthcare industry, we could call 2017 “The Year of MACRA and MIPS.” And there would be little debate that the label could stay for 2018, 2019, and beyond. But while the seismic shift from fee-for-service to pay-for-performance will continue, the headlines for the next chapter of the value-based care saga also are becoming more patient-centric.

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Topics: value-based care, patient experience, patient satisfaction, MIPS and MACRA

How to Manage the Steep Burden of Quality Reporting

Posted by Jodie Jackson, Jr. on Nov 6, 2017 9:05:00 AM


Medicine doctor hand working with modern computer interface as medical concept.jpeg

Let's be clear. The term and task "quality reporting" is certainly important to healthcare teams, clinicians and executives, but it's also loaded with overwhelming burden and connotations that aren't always positive.

Maybe the term conjures up thoughts of satisfied patients, safety, person-centered care, care coordination, modern facilities, improved health outcomes, or something else. Although quality means different things to different people, the majority of healthcare professionals agree that quality needs to be a top area of focus. And yet, chances are good that quality reporting is at or near the top of the list of administrative and clinical chores that, ironically, often can be a distraction to providing quality care. 

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Topics: quality reporting, patient satisfaction

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