QUALITY TODAY

A blog dedicated to advancing healthcare quality.

Patient Safety Reflects an Organization's Culture

Posted by Jodie Jackson, Jr. on Sep 5, 2017 9:08:00 AM

Close up of a nurse touching hand of a patient in hospital ward, illustrating a hospital's patient safety culture.

Patient safety culture, Just Culture, TeamSTEPPS, patient safety surveys. They all seem intertwined, but how?

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Topics: patient safety, patient satisfaction, Center for Patient Safety

Weekly Roundup: Eclipse Eye Damage; QPP, MACRA, EHR; Best Practices; and 'Brain Fog'

Posted by Jodie Jackson, Jr. on Aug 25, 2017 12:18:40 PM

Recommended reading: electronic health records and the burden on health IT; MACRA and QPP; total solar eclipse eye damage; busting 'brain fog'

In case you missed these, Quality Today scoured the healthcare news landscape and blogosphere to present you with an end-of-the-week news and information reading list.

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Topics: patient satisfaction, electronic health records, hospitals

Weekly Roundup: Bundles delayed; Patient Engagement; battling burnout; bust your clutter

Posted by Jodie Jackson, Jr. on Aug 18, 2017 12:43:58 PM

Recommended reading: electronic health records, sleep quiz from WebMD, CMS delays bundled payments, combatting the burnout epidemic

In case you missed these, Quality Today scoured the healthcare news landscape and blogosphere to present you with an end-of-the-week news and information reading list.

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Topics: patient satisfaction, electronic health records, hospitals

Patient Satisfaction, Data, and the Revenue Connection

Posted by Rachel Verslues on Jul 20, 2017 9:00:00 AM

Importance of Data Campaign Blog Image 1.jpg

How do you define a patient's experience? Is it a smile from the front office staff during check-in? Is it the physician’s bedside manner? Is it the wait time before being taken to the exam room? Is it the ease of scheduling appointments online?

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Topics: patient experience, healthcare data, patient satisfaction

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