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A blog dedicated to advancing healthcare quality.

The Year of The Patient: Is Technology Replacing Our 'Human Touch?'

Posted by Jodie Jackson, Jr. on Jan 25, 2018 11:08:00 AM

Doctors using technology, which can be distractions from building patient relationships.

As healthcare not only joins but now begins to lead the Digital Age of Data, physicians, health systems, and hospital staffs have discovered they are not immune to one of the most visible, unintended consequences of information technology. The World Wide Web was supposed to expand our horizons – by essentially shrinking the world around us – and draw us closer together.

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Topics: patient experience, healthcare data, patient satisfaction, digital health, The Year of the Patient, patient engagement

The Future is Now: How to Unlock Healthcare Data For Quality Improvement

Posted by Jodie Jackson, Jr. on Aug 24, 2017 9:00:00 AM

Illustration of woman stepping to a higher level, with another higher level beyond that. It illustrates the challenge of unlocking data in order to enhance the quality of healthcare.

Data has enormous potential to enhance the quality of healthcare, but unlocking that potential can be challenging. Many medical providers feel like they are swimming in data. Clinical teams are expected to chart patient data, and then chart and chart some more. With so much data coming in, it is important that teams understand how they can benefit from the information they are collecting.

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Topics: quality reporting, quality improvement, data abstraction, healthcare data

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